Prices

When my LG refrigerator stopped making ice and keeping food at healthy temperatures, I contacted FIRST. The scheduling was quick and easy, repair process transparent, and pricing fair. Alex was able to come by (on his birthday, even!), to diagnose, locate, and identify a tiny refrigerant leak responsible for the fridge's poor cooling. Additionally, this LG model has a known compressor issue, which I elected to fix at the time. Come to find out, it was covered by warranty, but LG is notoriously slow on part fulfillment.

Alex handled that entire situation himself on my behalf, saving me money, stress, and weeks of time in the future.
Additionally, he was more than happy to indulge my curiosity about how the appliance works at a deep, technical level, even though this took much longer for him.

Alex is a hard-working and fantastic engineer, and an even more fantastic person. Hopefully your appliances are defect-free, serving you for many years, but if they aren't, please don't hesitate to let Alex to help you.

My dryer is working like new again! I promise you won't be disappointed if you go with FIRST. Owner Alex Z. is AWESOME! After years working for top rated companies, Alex started his own business and treats his customers like family. That's why I love supporting small businesses.

Alex is from Belarus, but don't let his thick accent fool you - he has a genius engineering mind that can fix anything. But I would say the best part about Alex is his sheer determination. He didn't give up until the repair was absolutely perfect. On our last visit Alex showed up with a beautiful fruit-covered tres leches cake for my family.

I've never received a gift from a technician! He loves making people happy and he made my family very happy. Dry clothes and cake for everyone!

Our dryer stopped working and these guys sent a repair man the next day. It got fixed on the spot and the repairman pointed out to me that a previous repair by another company had been done incorrectly and explained to me what was wrong and why. I really appreciate his integrity. He didn't need to do that to finish the repair, but I'm glad he told me.

I originally was quoted by a competitor that was trying to get me to buy a new HVAC unnecessarily. I found First from looking at reviews online.

Alex and Daniel were both very detailed and professional. They also were transparent about the services they were providing me and why the maintenance & repairs were needed on my HVAC system.

I really appreciate that there’s still A+ service out there. I will definitely go back to them when it’s time for maintenance again.

Thank you!

Alex's team responded to my Yelp inquiry within minutes, and they were able to come out the same day my AC unit went out.

Alex explained everything he was doing as he diagnosed the problem with our AC unit. It was a failed capacitor, and he was able to change it out on the spot. He also was able to measure the amount of freon in our system, and he needed to add more to improve our system. Afterwards, he came into the house to measure the temperature of the air coming out of the vents in my home to verify the problem was fixed.

Overall, I'd highly recommend Fuse HVAC, and I will be using him for all my appliance or HVAC repairs in the future!

Fuse and Vlad were great. They sent Vlad out very quickly and he fixed the washer so quickly I asked if he could take a look at the ice maker in the fridge as well. They had to order a part that of course with COVID shipping delays took a little while to get in (no big deal to me at all, it is just ice).

Vlad followed up when the part came in and now I am enjoying both the washer and the ice maker being fixed after months of just putting up with both of them being on the fritz. I will definitely call Fuse and request Vlad in the future. They did a great job and were always on time. The fees were reasonable. (Not sure what other reviewers were complaining about - no legit service company can do any repairs under $100 - they have to pay their employees, insurance, taxes, car/gas, etc. I run my own business so unless you want to YouTube the repair yourself then don't expect free service repairs, that's just unreasonable). I felt the prices were fair and the service was professional. Will definitely use them again.


Also note I have a Samsung washer and multiple other companies refused to even work on them so extra star to Fuse for being able to handle a more difficult brand. Thanks again Vlad!

I had such a good experience with Tech Service FIRST that I used them twice in one week. First, I smelled gas coming from my gas dryer. I shut off the gas and looked for an appliance repair on yelp. FIRST responded to my outreach within a few minute and scheduled me for the next day. The came right on time, worked quickly and fixed the issue. What I appreciate is that the repair person took time to explain where the leak was coming from, and checked the dryer for additional issues. The next day my microwave stopped working, it's a Bosch built in unit and not all repair services will (or want to) work on Bosch.

I reached out to FIRST again, and again they responded quickly. When they came out to check the microwave they didn't have the part I needed, BUT took time to find the part and came out on the weekend to finish the repair. Absolutely great service done by people who genuinely care for their customers.

Highly recommended!

Fuse was great. Punctual, communicative, efficient and their work was great. Even followed up numerous times after to be sure everything was working correctly.

HIGHLY RECOMMEND!

Daniel was friendly, yet professional. He not only completed the work in a timely manner, but took time to explain the root cause of problems with our stovetop. I would whole-heartedly recommend this company, and especially Daniel, to anyone needing repairs to a stovetop.

Daniel was great! Responded quickly to our request for dryer repair (needed new heating element and sensor) and was able to repair the very next morning. He was a bit earlier than his scheduled time so even better! Great work and we will definitely contact again for any appliance repair needs.

First team was great from the first inquiry to the moment they finished the job and are still working on our behalf to secure the manufacturer warranty reimbursement. They have a great attitude and were very professional to work with!

Alex has done a fantastic job in fixing our leaking fridge whose drainage was blocked. Alex professionally diagnosed the issue, removed the ice and cleaned the valve. Alex was friendly and responsible throughout the session. He helped us cleaned up the floor as well.

Highly recommend Alex!

They were great. They came out quick, and arrived at their scheduled time. They fixed my refrigerator, and the most important part IT STILL WORKS 😄!

Alex, Daniel and Vlad did an excellent job of diagnosing the issue on our GE monogram built-in refrigerator and repairing it within 72 hours. The compressor started going out in our 21 year old refrigerator and they were able to repair it prior to it going completely out and ruining all our food.

The repair took over five hours and while they were in our house, they were polite, considerate and very friendly. Our refrigerator has never cooled as efficiently and quietly as it does now.

I would highly recommend this team for any appliance repair including refrigerators, ice makers, ovens, dishwashers and others!

Alex correctly diagnosed, ordered parts, and fixed a wine fridge of mine that wasn't cooling properly. At all times, he kept me informed with what he thought the problem was and what he was planning to do to fix it, so at no point did I feel out of the loop, and the eventual diagnosis and repair made perfect sense when it came, which was very quick.

Communication was prompt and to the point, so I never felt like I was wasting time. They were punctual, efficient, and conscientious when they came to my home to do the diagnosis and repair. Prices were reasonable, and Alex gave accurate estimates at all stages. Bonus points for responding promptly to Yelp quote requests and for actually taking a job that was rather on the small side: the other appliance places on Yelp wouldn't touch it!

I'll definitely be calling Fuse HVAC and Appliance Repair again the next time I have appliance problems! Thanks again!

Making appointment for next day was easy. Vlad texted update of ETA, arrived ahead of time, diagnosed my gas dryer problem quickly, showed me the problem and gave me estimate of repair. Appreciated prompt response, thoroughness and overall service. Thank you Vlad - rare to have totally positive experience. Would highly recommend for reasonable price and quality service.

Thank you!